Privacy Policy

This Privacy Policy explains how Raysys Shoes processes personal information when you visit raysys-shoes.com, submit an inquiry, request a quotation or sample, or otherwise communicate with us about a potential or existing business relationship.

1. Who We Are

For purposes of this Privacy Policy, “Raysys Shoes,” “we,” “us” and “our” refer to JINJIANG XIONGYI SHOES PLASTIC CO., LTD., the operator of this Website and the organization responsible for deciding why and how Website personal information is processed.

Contact details:
Xianghua Road, Haibin Street, Xibin, Jinjiang, Fujian, China
Email: ken@raysys-shoes.com or alex@raysys-shoes.com

2. Scope

This Policy applies to personal information processed through the Website and related business communications. It does not govern the independent practices of third-party websites linked from the Website, or processing covered by a separate contract or privacy notice.

Our Website is intended primarily for business contacts. Business information can still be personal information when it identifies or relates to an individual, such as an employee’s name, work email address or direct telephone number.

3. Personal Information We Collect

Depending on how you interact with us, we may collect:

• Contact and identity information, such as your name, job title, company, business email address, telephone number, country and preferred language.
• Inquiry and project information, such as product interests, quantities, target prices, sample requests, technical requirements, delivery destinations, messages and files you choose to provide.
• Business relationship information, such as quotations, correspondence, approvals, purchase and delivery details, service history and records needed to manage a customer or supplier relationship.
• Technical and usage information, such as IP address, browser and device type, operating system, referring page, pages viewed, timestamps, error and security logs, and campaign or source information where permitted.
• Cookie and preference information, such as language choice, consent selections and other information described in our Cookie Policy.
• Compliance information, when reasonably needed, such as company registration details, authorized representative information, sanctions-screening results or records required for tax, customs, export control or legal compliance.

Please do not provide government identification numbers, financial account credentials, health information or other sensitive personal information through a general Website form unless we specifically request it and provide a suitable method.

4. How We Collect Information

We collect information directly from you when you complete a form, email or call us, request a quotation or sample, provide specifications, or continue a business discussion. We also collect limited technical information automatically through server logs, cookies and similar technologies. In business contexts, we may receive contact information from your employer, a colleague, a sourcing agent, a trade show, a public business source or a business partner, where permitted by law.

5. Why We Use Personal Information and Our Legal Bases

We process personal information only where we have a valid purpose and lawful basis. Depending on the applicable law, our purposes and bases include:

Purpose	Typical legal basis
Respond to inquiries; discuss requirements; prepare quotations or samples	Steps requested before entering a contract; performance of a contract; legitimate interests in B2B communication
Manage customer, supplier and project relationships	Contract performance; legitimate interests; compliance with legal obligations
Operate, secure and troubleshoot the Website	Legitimate interests in security, reliability and fraud prevention; legal obligations
Remember language and consent preferences	Necessary Website operation or your consent, depending on the technology
Measure referral sources or Website use	Consent where required; otherwise legitimate interests where permitted by law
Send marketing communications	Consent where required; otherwise legitimate interests for relevant B2B marketing, with a right to object or unsubscribe
Protect rights, resolve disputes and meet legal requirements	Legal obligations; legitimate interests; establishment, exercise or defense of legal claims

6. Cookies, Language Detection and Similar Technologies

The Website may use cookies and similar technologies for essential functions, language selection and limited source attribution. Automatic language detection may use browser language and approximate location inferred from an IP address to suggest a suitable language. Non-essential analytics, advertising or external-media technologies will be used only after consent where consent is required.

You can manage non-essential technologies at any time through Cookie Preferences. For details, see our Cookie Policy.

7. How We Share Personal Information

We may disclose personal information only as reasonably necessary to:

• our relevant employees and authorized personnel who handle inquiries, development, production, quality, logistics, finance or customer support;
• group companies or manufacturing facilities involved in evaluating or performing a project, subject to appropriate controls;
• hosting, Website support, email, form delivery, CRM, cloud storage, cybersecurity, translation, analytics and other service providers acting for us;
• testing laboratories, auditors, consultants, logistics providers, customs brokers, insurers, banks and professional advisers when needed for a business transaction;
• government bodies, regulators, courts or law-enforcement authorities where disclosure is required or legally justified; and
• a buyer, investor or successor in connection with a merger, restructuring, financing or sale of all or part of the business, subject to appropriate confidentiality and legal requirements.

We do not sell personal information for money. We do not currently share personal information for cross-context behavioral advertising. If that practice changes, we will update this Policy and provide any required opt-out method before the change takes effect.

8. International Transfers

We are based in China and may process Website inquiries and business communications in China. Depending on your project and the services we use, information may also be accessed from or transferred to other countries where our group facilities, customers, business partners or service providers operate.

Data protection laws may differ between countries. Where required, we use recognized safeguards for international transfers, such as contractual protections, approved standard contractual clauses, transfer assessments, consent or another lawful transfer mechanism. You may contact us for information about safeguards relevant to your data.

9. Retention

We keep personal information only for as long as reasonably needed for the purpose for which it was collected, including business, legal, accounting, security and dispute-resolution needs. We determine retention by considering the nature and sensitivity of the information, the status and length of the business relationship, applicable limitation periods and legal requirements.

As a general guide, unanswered or inactive inquiry records may be kept for up to three years after the last meaningful contact; technical security logs are normally retained for a shorter period; and records connected with quotations, orders, testing, shipments, payments or legal obligations may be kept for the contract period and the additional period required by law or reasonably needed to establish or defend legal claims. Marketing records are kept until you unsubscribe or we determine that they are no longer relevant, after which limited suppression information may be retained to respect your choice.

10. Security

We use reasonable administrative, technical and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration or disclosure. These measures may include access controls, secure connections, backups, system monitoring, staff controls and service-provider requirements. No Internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

11. Your Privacy Rights

Subject to applicable law and exceptions, you may have the right to:

• know whether we process your personal information and request access to it;
• request correction or completion of inaccurate information;
• request deletion of personal information;
• restrict or object to certain processing, including direct marketing;
• withdraw consent at any time where processing is based on consent, without affecting earlier lawful processing;
• request a portable copy of certain information where applicable;
• opt out of the sale, sharing or targeted advertising of personal information where applicable;
• not receive discriminatory treatment for exercising a privacy right; and
• make a complaint to a competent data protection or regulatory authority.

To exercise a right, email ken@raysys-shoes.com or alex@raysys-shoes.com with the subject “Privacy Request.” Describe your request and the information or interaction involved. We may ask for information reasonably necessary to verify identity and authority. An authorized agent may submit a request where permitted by law, but we may require proof of authorization. We will respond within the time required by applicable law.

12. Marketing Choices

You may opt out of marketing emails at any time by using the unsubscribe method in the message or contacting us. We may still send non-marketing communications necessary to respond to an inquiry, manage a project, provide requested information or meet legal obligations.

13. Automated Decision-Making

We do not use Website personal information to make decisions based solely on automated processing that produce legal or similarly significant effects on individuals.

14. Children’s Privacy

The Website is intended for business users and is not directed to children under 18. We do not knowingly collect personal information from children through the Website. If you believe a child has provided personal information, contact us so we can take appropriate action.

15. Third-Party Links

Links to third-party sites are provided for convenience. Those organizations control their own privacy practices. Review their privacy notices before providing personal information.

16. Changes to This Privacy Policy

We may update this Policy as our Website, technology or legal obligations change. We will post the revised version with an updated date and provide additional notice where required for a material change.

17. Contact and Complaints

Questions, requests or complaints may be sent to:
JINJIANG XIONGYI SHOES PLASTIC CO., LTD.
Xianghua Road, Haibin Street, Xibin, Jinjiang, Fujian, China
Email: ken@raysys-shoes.com or alex@raysys-shoes.com

We will review and respond in accordance with applicable law. You may also contact the privacy or data protection authority in your country or region if you believe your concern has not been resolved.